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Warranty Policy
At Irontow, we stand behind the quality and durability of every product we offer. We provide a limited warranty to give you confidence in your purchase.
Standard Warranty Coverage:
All trailers and equipment sold by Irontow come with a 1-year limited warranty from the date of delivery, covering manufacturing defects in materials and workmanship under normal use.
All trailers and equipment sold by Irontow come with a 1-year limited warranty from the date of delivery, covering manufacturing defects in materials and workmanship under normal use.
What’s Covered:
Structural components, welding, and hardware installed by the manufacturer are covered under the warranty.
Structural components, welding, and hardware installed by the manufacturer are covered under the warranty.
What’s Not Covered:
Damage from misuse, accidents, unauthorized modifications, natural wear and tear, or failure to perform regular maintenance is not covered.
Damage from misuse, accidents, unauthorized modifications, natural wear and tear, or failure to perform regular maintenance is not covered.
How to File a Claim:
To start a warranty claim, please contact us at contact@irontow.com with your order number, detailed description of the issue, and photos of the affected area.
To start a warranty claim, please contact us at contact@irontow.com with your order number, detailed description of the issue, and photos of the affected area.
Need Help?
Our support team is available to answer any questions regarding warranty claims and product support. Call us at +1 (888) 568-7281.
Our support team is available to answer any questions regarding warranty claims and product support. Call us at +1 (888) 568-7281.